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What Makes a Good Cloud Service Provider?

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What are the key elements that make a good cloud service provider?

Aside from offering compelling services at attractive commercial conditions, a good cloud provider is characterized by maximum transparency in all relevant areas relating to the provision of its services.

Transparency concerning the type and quality of the service provision, the involved partners, and the safeguarding measures relating to high-availability operation, security, data privacy, and legal compliance must be documented and communicated in great detail by a truly sound cloud provider. Such documentation establishes trust.

To simply produce an ISO certificate and attempt to pass it off as proof that all necessary evidence has been provided transparently and in a trustworthy manner can almost be viewed as the exact opposite and constituting intentional deception of the customer.

The StarAudit model is an extremely cost-efficient way for cloud providers and cloud customers to establish trust quickly an effectively.

 

Dr. Tobias Höllwarth is President of EuroCloud Europe eurocloud.org, Director of the StarAudit Programme staraudit.org, and heads a European network of IT lawyers: cloudprivacycheck.eu/who/.

Photocredit: Aaron Amat 

About Us

EuroCloud is an independent non-profit organization and consists of a two-tier setup where organisations form all European countries can apply to participate in as long as they respect the EuroCloud Statutes.

To act as a true European player, all programs that are developed are intended to be European activities. These European programs are the strength of EuroCloud as a whole. Respect to local cultures along with the will to promote a real European spirit.